Our Policies

This Privacy Policy describes how PFI collects and uses Personal Data about you through the use of our Websites and through email, text, and other electronic communications between you and PFI.

Prison Fellowship International (“PFI” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.

This Privacy Policy (our “Privacy Policy”) describes the types of information we may collect from you or that you may provide when you visit the websites www.pfintldev.wpengine.com, globallink.pfintldev.wpengine.com, and www.restorativejustice.org (each, a “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• on our Websites;
• when you make a donation;
• when you join us in prayer on our Websites;
• in email, text, and other electronic messages between you and our Websites; and
• when you interact with our advertising on third-party websites, if that advertising include links to our Websites.

It does not apply to information collected by:

• us offline or through any other means, including on any other website operated by PFI or any third-party (including our affiliates and subsidiaries); or
• any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Websites. By accessing or using our Websites, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Websites after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.

PFI is the data controller of the Personal Data you provide on the Websites. PFI will appoint a Data Protection Officer and a representative prior to May 25, 2018 and will update this Privacy Policy when it does.

PFI is the data controller of your Personal Data. PFI will appoint a Data Protection Officer and a representative in the European Union in compliance with the General Data Protection Regulation. When this occurs, we will update this Privacy Policy to reflect such appointments PFI, its Data Protection Officer, or its representative may be contacted in any manner set forth below in the “Contact Information” Section of this Privacy Policy.

Our Websites are not intended for children under the age of 16 and children under the age of 16 are not permitted to use our Websites. We will remove any information about a child under the age of 16 if we become aware of it.

Our Websites are not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Websites. We do not knowingly collect Personal Data from children under 16. If you are under 16, do not use or provide any information on our Websites or on or through any of its features, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Data from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us through the Contact Information below.

We collect different types of information about you, including information that may directly identify you, information that is about you but individually does not personally identify you, and information that we combine with our other users. This includes information that we collect directly from you or through automated collection technologies.

Generally

We collect several types of information from and about users of our Websites, specifically information (“Personal Data”):

• by which you may be personally identified, such as name, postal address(es), e-mail address, telephone number, and/or credit card number (solely for processing when you make a donation);
• that is about you but individually does not identify you, such as traffic data, location data, logs, referring/exit pages, date and time of your visit to our Websites, error information, clickstream data, and other communication data and the resources that you access and use on the Websites; and/or
• about your internet connection, the equipment you use to access our Websites and usage details.

We collect this information:

• directly from you when you provide it to us;
• automatically as you navigate through the Websites. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies; and
• From third parties, for example, our business partners who help us on our mission.

Information You Provide to Us

The information we collect on or through our Websites are:

• information that you provide by filling in forms on our Websites. This includes information provided at the time of registering to use our Websites, joining us in prayer on our Websites, or requesting further information about our organization and our mission. We may also ask you for information when you report a problem with our Websites;
• records and copies of your correspondence (including email addresses), if you contact us;
• your responses to surveys that we might ask you to complete;
• details of donations you make through our Websites. You may be required to provide financial information before making a donation through our Websites. When you make a donation with us, our payment processor stores your credit card information and we may only store a “token” that identifies you with our payment processor in order to process recurring donations.

The Personal Data we collect from you is required to make a one-time or recurring donation to PFI, for PFI to process your donation(s), for our staff to join you in prayer (when you ask us to), and to provide you with more information about our mission. If you refuse to provide such Personal Data or withdraw your consent to our processing of Personal Data, then in some cases we may not be able to process your donation(s) or provide you with the information you request.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Websites, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, specifically:

• details of your visits to our Websites, specifically traffic data, location data, logs, referring/exit pages, date and time of your visit to our Websites, error information, clickstream data, and other communication data and the resources that you access and use on the Websites; and
• Information about your computer and internet connection, specifically your IP address, operating system, and browser type.

The information we collect automatically may include Personal Data, or we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties. It helps us to improve our Websites and to deliver a better and more personalized service by enabling us to:

• estimate our audience size and usage patterns;
• store information about your preferences, allowing us to customize our Websites according to your individual interests;
• speed up your searches; and
• recognize you when you return to our Websites.

Details about the automated data collection technologies and the specific cookies that we use can be found in our Cookie Policy.

We have a lawful basis for our processing of your Personal Data, including processing for our legitimate interests (when balanced against your rights and freedoms), to fulfill our obligations to you under a contract with you, and required by law, and with your consent.

If you are in the European Union, the processing of your Personal Data is lawful only if it is permitted under the applicable data protection laws. We have a lawful basis for each of our processing activities (except when an exception applies as described below):

• Consent. By using our Websites, you consent to our collection, use, and sharing of your Personal Data as described in this privacy policy. If you do not consent to this privacy policy, please do not use the Websites;
• Legitimate Interests. We will process your Personal Data as necessary for our legitimate interests. Our legitimate interests are balanced against your rights and freedoms and we do not process your Personal Data if your rights and freedoms outweigh our legitimate interests. Our legitimate interests are to: facilitate communication between PFI and you; detect and correct bugs and to improve our Websites; safeguard our IT infrastructure and intellectual property; detect and prevent fraud and other crime; promote and market our mission; and check your credit and perform risk assessments;
• To Fulfill Our Obligations to You under our Contract. When you make a one-time or recurring donation to PFI, we form a contract for you to donate to our mission and for us to use your donation towards our mission. We process your Personal Data in order to fulfill our obligations to you pursuant to this contract with you.
• As Required by Law. We may also process your Personal Data when we are required or permitted to by law; to comply with government inspection, audits, and other valid requests from government or other public authorities; to respond to legal process such as subpoenas; or as necessary for us to protect our interests or otherwise pursue our legal rights and remedies (for instance, when necessary to prevent or detect fraud, attacks against our network, or other criminal and tortious activities), defend litigation, and manage complaints or claims.

We generally do not request you provide and do not process any special categories of Personal Data.

PFI does not ask you to provide, and we do not knowingly collect, any special categories of Personal Data from you, including personal data that reveals your racial or ethnic origin, political opinions, religious, philosophical beliefs, or trade unions membership, or the processing of data concerning your health or data concerning your sex life or sexual orientation or history of criminal convictions.

We generally do not use your Personal Data with any automated decision making processes

PFI does not use your Personal Data with any automated decision making process which may produce a legal effect concerning you or similarly significantly affect you, including profiling.

We use your Personal Data for various purposes described below, including to:

• provide our Websites to you;
• provide you with information you request from us;
• enforce our rights arising from contracts;
• notify you about changes; and
• provide you with notices about your account

We use information that we collect about you or that you provide to us, including any Personal Data:

• to present our Websites and their contents to you;
• to provide you with information that you request from us;
• to process your one-time or recurring donation(s);
• to fulfill any other purpose for which you provide it;
• to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for processing your donation;
• to notify you about changes to our Websites or any products or services we offer or provide though them;
• in any other way we may describe when you provide the information; and
• for any other purpose with your consent.

With your consent, we may also use your information to send you our newsletter or to contact you about our mission and our activities that may be of interest to you. If you wish to consent to this use, please check the relevant box located on the form on which we collect your data. If you wish to change your choice, you may do so at any time by logging into the Websites and adjusting our user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request at [email protected]. You may also unsubscribe from any emails you receive from us by clicking the unsubscribe link. For more information, see Choices About How We Use and Disclose Your Information.

We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Policy. We disclose your Personal Data to a few third parties, including:

• our subsidiaries and our affiliates;
• our third-party service providers that we use to support our business;
• to a company we merge, acquire, or that buys us, or in the event of change in structure of our company of any form;
• to comply with our legal obligations;
• to enforce our rights; and
• with your consent.

We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Policy. However, we may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose Personal Data that we collect or you provide as described in this privacy policy:

• to our subsidiaries and affiliates;
• to contractors, service providers, and other third parties we use to support our business. These entities provide IT and infrastructure support services and payment processing services. Our payment processor’s privacy policies may be found at https://www.authorize.net/about-us/privacy/;
• to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Prison Fellowship International’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Prison Fellowship International about our Websites’ users is among the assets transferred;
• to fulfill the purpose for which you provide it. For example, if you make a donation to sponsor a child, we may provide that child with certain information regarding you;
• for any other purpose disclosed by us when you provide the information; and
• with your consent.

We may also disclose your Personal Data:

• to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
• to enforce or apply our Terms of Use and other agreements, including for the purposes of processing your donation; and
• if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Prison Fellowship International, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

We offer you choices on how you can opt out of our use of tracking technology, disclosure of your Personal Data for third-parties to advertise to you, our advertising to you, and other targeted advertising.

We do not control the collection and use of your information collected by third parties described above in Disclosure of Your Information. When possible, these organizations are under contractual obligations to use this data only for providing the services to us and to maintain this information strictly confidential. These third parties may, however, aggregate the information they collect with information from their other customers for their own purposes.

In addition, we strive to provide you with choices regarding the Personal Data you provide to us. We have created mechanisms to provide you with control over your Personal Data:

• Updates from PFI. We will only use your contact information to provide you with updates about our mission with your express consent. If you wish to consent to such use, you can check the relevant box located on the form on which we collect your Personal Data or otherwise seek such consent. If you wish to change your choice, you may do so at any time by logging into the Websites and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to [email protected]. If we have sent you an email about our mission, you may click the unsubscribe link to be omitted from future email distributions. This opt out does not apply to information provided to PFI as a result of a donation or a prayer request.

You may have certain rights under applicable data protection laws, including the right to access and update your Personal Data, restrict how it is used, transfer certain Personal Data to another controller, withdraw your consent at any time, and the right to have us erase certain Personal Data about you. You also have the right to complain to a supervisory authority about our processing of your Personal Data.

Applicable data protection laws may provide you with certain rights with regards to our processing of your Personal Data.

• Access and Update. You can review and change your Personal Data by logging into the Websites and visiting your “Account” page. You may also notify us through the contact information below of any changes or errors in any Personal Data we have about you to ensure that it is complete, accurate, and as current as possible. We may also not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect.
• Restrictions. You have the right to restrict our processing of your Personal Data under certain circumstances. In particular, you can request we restrict our use of it if you contest its accuracy, if the processing of your Personal Data is determined to be unlawful, or if we no longer need your Personal Data for processing, but we have retained it as permitted by law.
• Portability. To the extent the Personal Data you provide PFI is processed based on your consent, you have the right to request that we provide you a copy of, or access to, all or part of such Personal Data in structured, commonly used and machine-readable format. You also have the right to request that we transmit this Personal Data to another controller, when technically feasible.
• Withdrawal of Consent. To the extent that our processing of your Personal Data is based on your consent, you may withdraw your consent at any time by closing your account. If you registered for an account after May 23, 2018, you can close your account at any time by logging into the Websites and visiting your “Account” page. If you registered before this date, please contact us through the Contact Information below and we would be happy to assist you. Withdrawing your consent will not, however, affect the lawfulness of the processing based on your consent before its withdrawal, and will not affect the lawfulness of our continued processing that is based on any other lawful basis for processing your Personal Data.
• Right to be Forgotten. You have the right to request that we delete all of your Personal Data. We cannot delete your Personal Data except by also deleting your user account, and we will only delete your account when we no longer have a lawful basis for processing your Personal Data or after a final determination that your Personal Data was unlawfully processed. We may not accommodate a request to erase information if we believe the deletion would violate any law or legal requirement or cause the information to be incorrect. In all other cases, we will retain your Personal Data as set forth in this policy. In addition, we cannot completely delete your Personal Data as some data may rest in previous backups. These will be retained for the periods set forth in our disaster recovery policies.
• Complaints. You have the right to lodge a complaint with the applicable supervisory authority in the country you live in, the country you work in, or the country where you believe your rights under applicable data protection laws have been violated. However, before doing so, we request that you contact us directly in order to give us an opportunity to work directly with you to resolve any concerns about your privacy.
• How You May Exercise Your Rights. You may exercise any of the above rights as described above or by contacting us through our Contact Information described below. If you contact us to exercise any of the foregoing rights, we may ask you for additional information to verify your identity. We reserve the right to limit or deny your request if you have failed to provide sufficient information to verify your identity or to satisfy our legal and business requirements. Please note that if you make unfounded, repetitive, or excessive requests (as determined in our reasonable discretion) to access your Personal Data, you may be charged a fee subject to a maximum set by applicable law.

We may use automated data collection technologies to track you across websites. We currently do not honor do-not-track signals that may be sent by some browsers.

We also may use automated data collection technologies to collect information about your online activities over time and across third-party websites or other online services. Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. At this time, we do not honor such signals and we do not modify what information we collect or how we use that information based upon whether such signal is broadcast or received.

Information transmitted over the Internet is not completely secure, but we do our best to protect your Personal Data. You can help protect your Personal Data and other information by keeping your password to our Websites confidential.

We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where you have registered and chosen a password for access to certain parts of our Websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Websites. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Websites.

We may process your Personal Data outside of your home country, including to the United States. We only do this when we are legally permitted to do so and when we have appropriate safeguards in place to protect your Personal Data.

If you are a resident of the European Economic Area (“EEA”), in order to provide our Websites, products, and services to you, we may send and store your Personal Data outside of the EEA, including to the United States. Accordingly, your Personal Data may be transferred outside the country where you reside or are located, including to countries that may not or do not provide an adequate level of protection for your Personal Data.

Your Personal Data is transferred by PFI to another country only if it is required or permitted under applicable data protection law and provided that there are appropriate safeguards in place to protect your Personal Data. By using our Websites, you represent that you have read and understood the above and hereby consent to the storage and processing of Personal Data that you provide directly to us on our Websites. To ensure your Personal Data is treated in accordance with this Privacy Policy, PFI uses Data Protection Agreements between PFI and all other recipients of your data where applicable and that may include the Standard Contractual Clauses adopted by the European Commission (the “Standard Contractual Clauses”). The European Commission has determined that the transfer of Personal Data pursuant to the Standard Contractual Clauses provides for an adequate level of protection of your Personal Data. Under these Standard Contractual Clauses, you have the same rights as if your data was not transferred to such third party. You may request a copy of the Data Protection Agreement by contacting us through the Contact Information below.

Data Retention Periods

We retain your Personal Data for as long as you keep your account open (if you have one) and for at least forty-eight (48) months after your close your account or your last donation. In some instances, we may keep it after you close your account, for example we may keep it:

• on our backup and disaster recovery systems;
• for as long as necessary to protect our legal interests; and
• and to comply with other legal requirements.

PFI will retain your Personal Data for the entire time that you keep your account open (if you have one). After you close your account or make a donation, we may retain your Personal Data:

• for at least forty-eight (48) months after your last donation or after you close your account;
• for as long as necessary to comply with any legal requirement;
• on our backup and disaster recovery systems in accordance with our backup and disaster recovery policies and procedures;
• for as long as necessary to protect our legal interests or otherwise pursue our legal rights and remedies; and
• for data that has been aggregated or otherwise rendered anonymous in such a manner that you are no longer identifiable, indefinitely.

We will post any changes to our Privacy Policy on our Websites. If we make material changes to our Privacy Policy, we may notify you of such changes through your contact information and invite you to review (and accept, if necessary) the changes.

We may change this Privacy Policy at any time. It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Websites’ home page. If we make material changes to how we treat our users’ Personal Data, we will notify you by email to the email address specified in your account and/or through a notice on the Websites’ home page. The date this Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Websites and this Privacy Policy to check for any changes.

You may contact our Data Protection Officer through the contact information below. If you wish to contact us, you must contact both us and our representative through the contact information below or through the “Contact Us” page on our Websites.

If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy, have any requests related to your Personal Data pursuant to applicable laws, or otherwise need to contact us, you must contact both us and our representative in the European Union at the contact information below or through the “Contact” page on our Websites.

To Contact PFI (Controller)
Prison Fellowship International
P.O. Box 17434
Washington, DC 20041
USA
[email protected]
(703) 481-0000

To Contact Our Representative
Hugh Greathead
Heinrich-Langerer-Str. 27
Leonberg, Germany
+49 159 021 84591
[email protected]

Prison Fellowship International is committed to maintaining your trust by responsibly managing your personal information and data. This Privacy Policy has been created to inform you of our data collection methods, sharing practices, and your right to manage the privacy of your personal information. We are committed to the responsible stewardship of your personal information, and we will make every effort to honor data usage preferences that you provide.

Any personal information that we utilize is done with the purpose of achieving our mission of breaking the cycle of crime worldwide through Jesus’ love.

If you have questions or concerns, please contact us at 703.481.000, Monday through Friday, 8 a.m. to 4 p.m. EDT or at [email protected].

We use the personal information in a number of ways to enhance donor experience and effectively

steward our resources, including:

• To process donations.
• To improve our donor engagement and acquisition services.
• To conduct analysis of website visitors and donation conversions.
• To send critical support updates and marketing promotions.
• To respond to inquiries related to support, partnership, employment, etc.
• For internal administrative purposes and reporting.
• To effectively steward fundraising resources.
• To foster relationships with current and potential supporters.

We collect personal information which can include, name, address, phone number, email, payment amount, and payment method at the time that a gift is made through our website. All donors reserve the right to make their gift anonymously.

In the interest of acquiring new donors to fund projects, we do employ third party vendors to acquire information that may include name, address, and email from mailing lists that other organizations make available for renting or purchase and the utilization of analytics provided by the Meta Business Suite.

If you sign up to learn more about Prison Fellowship International through our website, we collect your name and email to keep you informed about what is happening in the ministry.

We do not share your personal information with other organizations, and we do not make our mailing lists available for rent or purchase. As described below, we disclose personal information to our service providers, but only for the purpose of the vendor providing services to PFI, such as processing credit card and other payments for donations. All personal information you supply is protected by applicable law, including US state and federal laws for US donors and other individuals, and the data privacy and security laws in other jurisdictions, as applicable, such as the General Data Protection Regulation in the EU, German Federal Data Protection Act (Bundesdatenschutzgesetz – “BDSG”) in Germany, Personal Information Protection and Electronic Doctments Act (S.C. 2000, c. 5) (“PIPEDA”) in Canada, or Personal Data Protection Act of 2012 (No. 26) of 2012) (“PDPA”) in Singapore. You can, at any time, ask us to modify personal information collected about you.

To enhance the efficiency and stewardship of our fundraising efforts, we do disclose to select third-party vendors data which may include personally identifiable information, such as name or email, and your donation history. Information of this kind is used to enable Prison Fellowship International to model advertising audiences in order to identify others like yourself interested in partnering with us to help serve our mission. Our vendors are bound by confidentiality agreements and are permitted to use donor data only to support Prison Fellowship International.

We reserve the right to share your information as required by law, with law enforcement, to comply with legal process, to protect our legal rights, to protect the safety or security of a person, or to protect against fraud, criminal acts, or misconduct.

If you have questions about our third-party data sharing or modify your personal information, please contact us at 703.481.000, Monday through Friday, 8 a.m. to 4 p.m. EDT or at [email protected].

To help prevent unauthorized data access, we have put in place secure physical, electronic, and managerial procedures to safeguard the information we collect.

Payment information entered through our payment system, including card and account numbers, is protected through SSL (Secure Socket Layer) encryption by a third-party payment software and are not accessible to our staff. This is designed to make your payment information as secure as possible through our site. If your browser doesn’t support SSL technology, you will receive an error message then trying to access our SSL page.

Donor personal data is housed within Salesforce, which is equipped with a myriad of data protection services as outlined in the Salesforce Security Guide.

This website is enabled with Google Analytics to collect information about the use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Our website also utilizes invisible reCAPTCHA technology to prevent spam and abuse. The use of this service is subject to Google’s Privacy Policy.

Prison Fellowship International is registered in the United States, and any information gathered by us may be stored, accessed, or processed in the United States. Those who reside outside of the United States, including residents of the European Union, should be aware that the laws of the United States may not offer the same protections as those in your country of residence.

Prison Fellowship International is the data controller of the Personal Information you provide on our website.

Consent to Processing of Personal Information.

We rely on your consent as a lawful basis to process your Personal Information for the following purposes:

• Initial collection of Personal Information in connection with donations and other interaction with PFI, including through our website; and
• Providing you with marketing or promotional communications. You may opt out of such communications at any time by clicking the “unsubscribe” link found within the Prison Fellowship International email updates and changing your contact preferences.

We also process Personal Information based on any contractual obligations we may have between in connection with donations, if applicable. Prison Fellowship International may also process Personal Information pursuant to a legal obligation or to protect your vital interests or those of another person.

We will process your Personal Information as necessary for our legitimate interests. Our legitimate interests are balanced against your rights and freedoms and we do not process your Personal Information if your rights and freedoms outweigh our legitimate interests. Our legitimate interests are to: facilitate communication between Prison Fellowship International and you; detect and correct bugs and to improve our website; safeguard our IT infrastructure and intellectual property; detect and prevent fraud and other crime; develop our services.

We have appointed a Data Protection Officer in the European Economic Area (“EEA“) in compliance with the General Data Protection Regulations. Prison Fellowship International and its Data Protection Officer may be contacted in any manner set forth below.

What rights do I have?

Individuals located in the EEA and other countries and jurisdictions may have certain rights with respect to their Personal Information. These rights include:

• Access and Update. You can review and change your Personal Information by notifying us through the Contact Information below of any changes or errors in any Personal Information we have about you to ensure that it is complete, accurate, and as current as possible. We may not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect.
• Restrictions. You have the right to restrict our processing of your Personal Information under certain circumstances. In particular, you can request we restrict our use of it if you contest its accuracy, if the processing of your Personal Information is determined to be unlawful, or if we no longer need your Personal Information for processing but we have retained it as permitted by law.
• Portability. To the extent the Personal Information you provide Prison Fellowship International is processed based on your consent or that we process it through automated means, you have the right to request that we provide you a copy of, or access to, all or part of such Personal Information in structured, commonly used and machine-readable format. You also have the right to request that we transmit this Personal Information to another controller, when technically feasible.
• Withdrawal of Consent. To the extent that our processing of your Personal Information is based on your consent, you may withdraw your consent at any time by closing your account. Withdrawing your consent will not, however, affect the lawfulness of the processing based on your consent before its withdrawal, and will not affect the lawfulness of our continued processing that is based on any other lawful basis for processing your Personal Information.
• Deletion / Right to be Forgotten. You have the right to request that we delete all of your Personal Information. We cannot delete your Personal Information except by also deleting your user account, and we will only delete your account when we no longer have a lawful basis for processing your Personal Information or after a final determination that your Personal Information was unlawfully processed. We may not accommodate a request to erase information if we believe the deletion would violate any law or legal requirement or cause the information to be incorrect. In all other cases, we will retain your Personal Information as set forth in this policy. In addition, we cannot completely delete your Personal Information as some data may rest in previous backups. These will be retained for the periods set forth in our disaster recovery policies.
• Complaints. You have the right to lodge a complaint with the applicable supervisory authority in the country you live in, the country you work in, or the country where you believe your rights under applicable data protection laws have been violated. However, before doing so, we request that you contact us directly in order to give us an opportunity to work directly with you to resolve any concerns about your privacy.
• How You May Exercise Your Rights. You may exercise any of the above rights by contacting us through any of the methods listed under Contact Us below. If you contact us to exercise any of the foregoing rights, we may ask you for additional information to verify your identity. We reserve the right to limit or deny your request if you have failed to provide sufficient information to verify your identity or to satisfy our legal and business requirements. Please note that if you make unfounded, repetitive, or excessive requests (as determined in our reasonable discretion) to access your Personal Information, you may be charged a fee subject to a maximum set by applicable law.

If you have made an error in making your donation or change your mind about contributing to Prison Fellowship International, we will honor your request for a refund made within 60 days of your donation.

Refunds will only be returned to the payment method that was used to make the donation, with the exception that cash donations will be returned via check. Donations will be returned only to the person who made the gift. Please allow 5 days for your request to be processed.

If you feel there is an unauthorized transaction on your credit card account, please contact your credit card merchant to dispute the charge directly.

If you wish to request a refund, please contact us at 703.481.000, Monday through Friday, 8 a.m. to 4 p.m. EDT or at [email protected].

Prison Fellowship International (PFI) is a registered 501(c)(3) organization. All gifts are tax-deductible to the fullest extent of the law.

Our policy is to provide all gifts given towards a specific project to that project only. Should we receive more funds than can wisely be applied to a project, we will use the excess funds to meet similar and pressing needs that will help advance the Gospel of Jesus Christ to prisoners, their families, and crime victims.

You may obtain a copy of PFI’s financial statements by writing: Prison Fellowship International, PO Box 17434 Washington, DC 20041, calling 703.481.0000 or going to https://pfi.org/about/financials/.

Our digital communications provide users the opportunity to unsubscribe or opt-out of digital marketing, communications and updates through a portal linked at the bottom of the email. If at any time you wish to opt out of Prison Fellowship International communications, either physical or digital, please contact us at 703.481.000, Monday through Friday, 8 a.m. to 4 p.m. EDT or at [email protected].

If you have questions about our third-party data sharing, please contact us at 703.481.000, Monday through Friday, 8 a.m. to 4 p.m. EDT or at [email protected].

If you wish to remove your personal information from our core database, learn more about what information is being stored, or update any of your personal information, please contact us at 703.481.000, Monday through Friday, 8 a.m. to 4 p.m. EDT or at [email protected].

When contacting us to change your information, be sure to include complete contact information (name, postal address, telephone number, and email address).

This policy was last updated January 2023. We reserve the right to update this policy at any time without written notice.

This Cookie Policy describes the different types of cookies and similar technologies that may be used on the websites www.pfi.org, www.restorativejustice.org and https://globallink.pfi.org/ (each, a “Website”) operated by or for PFI (“PFI” or “we”) when you visit it.

We may change this Cookie Policy at any time. It is our policy to post any changes we make to our Cookie Policy on this page. The date that this Cookie Policy was last revised is identified at the top of this page.

If you have further questions, please contact us at the Contact Information listed in our Privacy Policy.

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. We only place non-essential cookies on your hard drive with your consent. Our use of cookies is governed by our Privacy Policy. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you do not consent to our use of cookies or select this setting you may be unable to access certain parts of our Websites. You can find more information about cookies at http://www.allaboutcookies.org and http://youronlinechoices.eu.

Web Beacons. Pages of our Websites and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the PFI, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Third Party Cookies. Some content or applications, including advertisements, on our Websites are served by third-parties, including advertisers, ad networks and servers, content providers, application providers, and social media sites. With your consent, these third parties may use cookies (alone or in conjunction with web beacons or other tracking technologies) to collect information about you when you access our Websites. The information they collect may be associated with your Personal Data or they may collect information, including Personal data, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising and other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about advertisement or other targeted content, you should content the responsible provider directly. For information on how you can consent or withdraw your consent to receive targeted advertising from many providers, please see our Privacy Policy.

You can learn more about your choices and how we use Personal Data in Cookies and Web Beacons, if any, by visiting our Privacy Policy.

Our Websites use 1st party cookies (set by PFI), 3rd party cookies (which are set by third parties), and other similar technologies. Below is a list of the different types of cookies that we use on our Websites, as of the effective date of this Cookie Policy.

Essential Cookies and Similar Technologies: Essential cookies and other similar technologies used by us enable you to navigate the Websites and use their services and features. Without these essential cookies, the Websites will not perform smoothly and we may not be able to provide the Websites to you or provide you with certain services or features of our Websites.

Preference Cookies and Similar Technologies: Preference cookies collect information about your choices and preferences and allow us to remember language and other local settings and to customize our Websites accordingly.

Analytics Cookies and Similar Technologies: Analytics cookies and other similar technologies used by us collect information about your use of the Websites and enable us to improve the way they work and operate. Specifically, analytics cookies provide us with information regarding what the most frequently visited pages on the Websites are, help us record and debug any issues you may have with the Websites, and show us how effective our advertising is. These analytics cookies do not allow us to see the usage of a single user but does allow us to see overall patterns of usage on the Websites. We do not examine this information for individually identifying information, but we do use this information to understand the traffic on our Websites.

Advertising Cookies and Similar Technologies: Advertising and other similar technologies used by us cookies are used to display targeting promotions or advertisements based on your use of the Websites and interests and to manage our use of advertising resources. These cookies collect information about your activities on this and other sites to provide you with targeted advertising.

You can learn more about interest-based advertisements and your opt-out rights and options from members of the Network Advertising Initiative (“NAI”) on its website and from members of the Digital Advertising Alliance on its website. We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can also opt out of receiving targeted ads from members of the NAI on its website.